The need of telehealth platforms is increasing everyday. Most of the time, people are not sure whether or not they need to visit doctors or if they would get an appointment. Telehealth platforms like August helps many people get access of non-emergency services. In this blog, we will discuss various telehealth platforms and let you know which one you should choose. 

What Makes a Telehealth Platform the Best?

There are various factors depending on which you should be able to understand whether or not you should use this telehealth platform. In this part, we make you understand what all these factors are. 

Cost

As a user, you use telehealth systems so that you can save some amount of money. It would be best if the system is free to use. 

Availability

The availability of such applications should be 24/7. An emergency may arise at any time; this is why it is crucial that the application or software you are using is available. 

Platform accessibility 

The platform you use should be easily accessible. If the telehealth platform is available through WhatsApp, consider using that, as most people find WhatsApp one of the easiest platforms to use.

Response time

The telehealth platform’s response time is another big factor. You should be able to get answers quickly. 

Personalization

You need to understand how tailored the answers from telehealth platforms are and assess their reliability. If you're not fluent in English, you should be able to request that the platform switch to your preferred language. 

User experience

The user experience should be smooth and lag-free. Ease-of-use, customer reviews, and satisfaction are another important factor while choosing a telehealth platform. 

Detailed Comparison Table of Top Telehealth Platforms (2024)

August’s WhatsApp Health Assistant

Cost

August is free software for basic consultations. It is completely free. 

Availability

It is available 24/7. 

Platform

Whatsapp based.

Response time

Instant. 

Personalization

Tailored health assistant based on personal history. 

Unique Feature

Free consultation, image-wise symptoms analyzer and checker, prescription analyser, lab report analyser, reminders. 

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Pros

Free, 24/7, easily accessible, instant access, easy to use WhatsApp integration, visual symptoms checker, prescription analyser. 

Cons

August is sometimes misunderstood as meaning that it will replace doctors or professional care, but it is not here to replace professional care; it is here to compliment the system. 

Teladoc

Cost

Subscription based. 

Availability

24/7

Platform

App-based. 

Response time

Fast. 

Personalization

High.

Unique Feature

Variety of healthcare specialists. 

Pros

Specialist availability. 

Cons

Requires subscription or insurance, app dependent. 

Amwell

Cost

Pay-per-use or insurance-covered. 

Availability

Limited to appointment slots. 

Platform

App & browser-based. 

Response time

Appointment-based.

Personalization

Moderate. 

Unique Feature

Accepts insurance. 

Pros

Insurance coverage, wide variety of specialists. 

Cons

Appointment-based, not always 24/7. 

MDLive

Cost

Subscription or pay-per-visit. 

Availability

24/7. 

Platform

App and web-based. 

Response time

Fast. 

Personalization

Moderate. 

Unique Feature

Focus on urgent care and mental health.

Pros

Strong focus on urgent care and mental health, and fast response. 

Cons

Subscription or pay-per-visit fees. 

Doctor on demand 

Cost

It comes with and without insurance pricing. 

Availability

24/7. 

Platform

Mobile app and website.

Response time

Quick.

Personalization

Tailored healthcare. 

Unique Feature

Comprehensive mental health, real-time video consultations, nationwide care, employer and health plan integration, multiple disciplines covered. 

Pros

On-demand access, 24/7, flexibility for providers, integration with insurance and employees, mental health support, nation-wide coverage, user-friendly platform. 

Cons

Higher costs without insurance, limited integration with electronic medical record (EMR), lack of specialist availability, variable wait times. 

Healee

Cost

It does have a pricing plan. 

Availability

24/7. 

Platform

Multiple support. 

Personalization

High. 

Unique Feature

Collaboration tools, personalized care, AI-assisted patient intake, time saving tools, telehealth services. 

Pros

Multi-device support, personalized and efficient care. 

Cons

Delayed notifications, complex setup for some users. 

Doxy.me 

Cost

It does have a pricing plan, including a professional plan and a clinic plan. 

Availability

24/7. 

Platform

Multiple support. 

Personalization

High. 

Unique Feature

No download required, customizable waiting rooms, meeting history tracking, live chat functionality, patient queue management, HD video quality. 

Pros

User-friendly, HIPAA-compliant, affordable options for companies. 

Cons

Technical issues, limited features in the free plan. 

Virtuwell

Cost

It does have a pricing plan, including insurance and non insurance. 

Availability

24/7. 

Platform

Web-based platform.

Personalization

Tailored. 

Unique Feature

Instant access, focus on common conditions, free follow-up care, prescription services. 

Pros

24/7 access, quick turnaround, no appointments needed.

Cons

Cost, limited scope. 

Talkspace

Cost

It does have a pricing plan, including various services. 

Availability

24/7 in the United States nationwide. 

Platform

App, and web-based platform.

Personalization

Tailored. 

Unique Feature

Live therapist matching, flexible messaging, interactive exercises. 

Pros

User-friendly, wide range of therapists, good customer service, insurance compatibility. 

Cons

Limited live interaction, variable therapist quality, privacy concerns. 

98point6

Cost

It does have a subscription plan. 

Availability

24/7 in the United States nationwide. 

Platform

App, and web-based platform.

Personalization

Tailored. 

Unique Feature

AI-powered patient intake, asynchronous and real-time care, integrated behavioural health services, customizable workflows, data integration. 

Pros

Streamlined care, affordability, accessibility. 

Cons

Age limitations, potential dependence on technology. 

Sesame 

Cost

It does have a subscription plan, including general pricing and membership options. 

Availability

24/7 in the United States nationwide. 

Platform

App, and web-based platform.

Personalization

Tailored. 

Unique Feature

Direct access, board service range. 

Pros

Transparent pricing, same-day appointments, diverse services. 

Cons

Limited provider availability, no insurance coverage, user experience issues. 

Dispatch Health

Cost

It does have a subscription plan, including pay per visit. 

Availability

United States nationwide. 

Platform

App, and web-based platform.

Personalization

Tailored. 

Unique Feature

In-home care, hospital at home, extended care. 

Pros

Convenience of home visits, lower costs compared to ER, works with major insurers, 24/7 availability. 

Cons

Not available in all areas, limited to non-emergency situations. 

Carepatron

Cost

It does have a subscription plan, including, starter plan, a professional plan, and an organizational plan. 

Availability

Cloud based access over multiple devices. 

Platform

App, and web-based platform, and iOS. 

Personalization

Tailored. 

Unique Feature

All in one healthcare management, EHR integration, task management tools, HIPAA compliant. 

Pros

User friendly interface, affordable pricing, secure. 

Cons

Limited third party integration, learning curve. 

Grow Therapy

Cost

It does have a subscription plan, including a insurance as well. 

Availability

Across all US. 

Platform

Virtually through video calls, mobile friendly interface. 

Personalization

Tailored. 

Unique Feature

Focus on independent providers, flexible scheduling, insurance integration, and comprehensive provider profiles. 

Pros

Wide network, convenient access, user-friendly platform. 

Cons

Pricing variability is dependent on provider availability and limited in-person options. 

Why August’s WhatsApp Health Assistant Stands Out?

Unique selling points 

Free 24/7 access

August provides completely free consultations for 24/7. 

WhatsApp integration

You don’t need to download any additional application or platform; you can just use the messaging app at your convenience. 

Ease of use 

You can easily chat with the health assistant about any issues or appointments. 

Personalized care 

Tailored with health advice based on every user's specific health history and needs. 

Visual symptom checker

You can share any image of symptoms with August and it will take a few seconds to analyse it, After the analysis is done, it will send you full details of your symptoms. Thus, you would be able to understand whether you should visit a doctor or if any home medications would work. 

Fast response time 

Immediate response to several health-related queries. 

Visual symptoms checker

August will analyse any symptoms if you send any images of those symptoms. 

Developed by skilled professionals 

August. AI is created with highly skilled professionals from IITs, BITS, and Johns Hopkins and even surpassed various health assistants such as ChatGPT-4, MedPalM, and Google Health Assistant in benchmarking exams such as USMLE (United States Medical Licensing Exams). 

Security and privacy are the first priority 

For August every users privacy and security come first. Every piece of data is secured and encrypted with utmost privacy. You can read about that from here. 

User Reviews and Testimonials

When to Use August’s WhatsApp Health Assistant Over Other Platforms?

Before jumping to conclusions, you should understand when you should consider using August’s WhatsApp health assistant over other platforms. In this section, let’s discuss why you should choose August over any other platforms. 

Immediate non-emergency situations

It’s not that always you would face any emergency situations. Most of the time, people do face non-emergency situations. For those non-emergency situations, it’s very important to have such platforms as August. 

Quick, free solution

August provides a completely free solution to any of your queries with an instant solution. 

Ease of communication

With August, you can have an easy conversation with your health assistant. You can even have conversations on your preferred languages. You can send voice messages as well to have a chat with August. 

Conclusion: Which Telehealth Platform is Best for You?

Each individual might have different reasons to choose different platforms. But when it comes to choosing telehealth platforms, it is advisable to choose a platform that would be free 24/7, easily accessible without any hassle, and you can even send your test reports and prescriptions to easily analyse them. August has it all. You can chat with August at any point in time. 

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Compare August’s WhatsApp Health Assistant with other telehealth platforms.